Service Design course

At Leapfrog, Service Design is not just a subject — it’s a mindset. In a world driven by experiences, great design isn’t limited to screens or interfaces. It’s about creating seamless, meaningful journeys across every touchpoint of a service — whether digital or physical. Our Service Design program empowers aspiring designers, entrepreneurs, and professionals to reimagine services with a human-centered, systems-thinking approach. You’ll learn to identify gaps, solve real-world problems, and craft innovative service experiences that deliver true value — for users, businesses, and society.

  🌟 Holistic Thinking – Understand how people, processes, and technology interact across the entire user journey.
  🤝 Human-Centered Innovation – Put users at the core of your design process to create empathetic, relevant solutions.
  ⚙️ Future-Proof Skills – Master service blueprints, journey maps, stakeholder analysis, and more.
  🧠 Design for AI-Driven Systems – Explore how Service Design shapes the future of AI-powered services and smart ecosystems.

  ✅ Model the Target Service Area
  ✅ Product Service Difference
  ✅ Shifting from Product to Service
  ✅ Service Design Thinking
  ✅ Principles of Service Design Doing
  ✅ Stakeholder Maps, Value Network Maps and Ecosystem Maps
  ✅ Prioritize with Three Factor Evaluation
  ✅ Understand the Experience Design Profession
  Many More....